Problem Solving and Improvement in Service (Non Manufacturing Functions)
Develop structured problem-solving and improvement capability for service and non-manufacturing functions.
Level
Advanced
Duration
Customized
Relevant consulting systems
One program can play different roles in different systems.
Relationships are shown by documented role; no single service is presented as the program’s assumed owner.
01
Program Objectives
Develop structured problem-solving and improvement capability for service and non-manufacturing functions.
02
What makes it different
Approach is customized for non-manufacturing processes and service-related problems.
03
Program Duration
Recommended delivery
Customized
Duration may be customized depending on the organization, project scope and application requirements.
04
Course Content
Problem definition
Data-based analysis
Root cause analysis
Process improvement
Service quality
Continuous improvement
05
Who should attend
LearnEX approach
Practical by design.
LearnEX programs are designed around practical application rather than classroom theory alone. Content, examples, exercises and project application can be customized based on the organization's industry, problems and capability requirements.
01
Practical examples
02
Hands-on application
03
Industry customization
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LearnEX Consulting
Build capability.
Solve real problems.
Discuss how this program can be customized for your organization, people and improvement priorities.
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